Frequently Asked Questions
Find answers to common questions about our training programs, customization, and delivery.
General
Metro iDigital combines practical, hands-on training with internationally recognized ICDL-aligned curriculum. Our trainers are experienced professionals who understand real-world workplace challenges. We focus on immediate application and measurable results, not just theory.
We serve Corporate organizations, SMEs, and GLCs (Government-Linked Companies) across Malaysia. Our programs are designed for individuals at all skill levels, from beginners to advanced professionals.
Metro iDigital has successfully trained thousands of professionals across Malaysia. We have strong partnerships with leading organizations and a proven track record of delivering impactful training programs.
Quotations & Pricing
You can request a quotation by visiting our Contact page and filling out the quotation request form. Alternatively, reach out via WhatsApp, phone, or email. We'll respond within 24 hours with a customized quotation based on your requirements.
Yes! We offer special group rates for larger organizations. The more participants, the more savings. Please contact us for details on bulk discounts.
Our quotations include trainer fees, course materials, certification (where applicable), and post-training support. We can customize packages to include additional services like progress tracking and customized reporting.
Delivery & Scheduling
Currently, Metro iDigital focuses on Malaysia-wide delivery. We offer online live sessions that can accommodate participants from across the country, making training accessible regardless of location.
Absolutely! We offer flexible scheduling for both online and in-house training. We work around your organization's schedule to minimize disruption to daily operations.
For online programs, we provide recordings of sessions. For in-house training, we can adjust schedules or provide individual catch-up sessions. The specific arrangement depends on your program design.
Certification
Our ICDL certification programs are internationally recognized and certified. Other programs come with Metro iDigital certificates of completion, which are highly valued by employers.
ICDL (International Certification of Digital Literacy) is a globally recognized credential with over 25 million certified professionals worldwide. It demonstrates professional digital competency and significantly enhances career prospects.
For ICDL programs, participants take official exams under controlled conditions. We provide exam-ready preparation and practice tests. Passing participants receive official ICDL certificates recognized worldwide.
Customization
Yes! We specialize in customized training. We conduct needs assessments to understand your industry challenges and tailor content, examples, and exercises to be directly relevant to your organization.
Absolutely. We can design blended programs that combine elements from different courses to meet your organization's specific needs.
Yes, we conduct thorough pre-training needs assessments to understand your organization's current skill levels, gaps, and business objectives. This helps us design the most effective program.
Ethical AI Training
As organizations adopt AI tools, understanding ethical implications is crucial. Our ethical AI training helps teams implement AI responsibly, considering bias, privacy, and workplace impact.
Our program covers AI fundamentals, ethical considerations, bias awareness, responsible implementation, data privacy, and workplace impact. We use real-world scenarios relevant to your industry.
No! Ethical AI training is valuable for all employees. Everyone using or affected by AI should understand responsible practices. We offer versions for different audiences and skill levels.
Didn't find the answer?
Contact us directly and our team will be happy to help answer any questions you have.